Frequently Asked Questions

Can I get a refund if I'm not 100% satisfied with my purchase?

Yes of course! Simply inform us within 14 days of receiving your order and return the artwork within a further 14 days for a full 100% refund of the purchase price, including the outward postage costs. No quibbles, no questions asked. If the item was damaged we will pay the postage cost for the return, otherwise you will be required to pay this. Please request a proof of postage from the post office.

How long will it take for my artwork to arrive?

You should allow 3-5 days for the delivery of your artwork (UK). Please let us know via our contact form if delivery is urgent and we will do our best to send the item as quickly as possible. We will of course inform you should there be any delays on our side.

Does Archangel Studio post outside the UK?

Yes we do! Please send us a message using our contact form and we will be happy to provide you with a quote for postage. You can then simply let us know if you decide to go ahead and we'll forward you a payment request.